Open Doors with Open Questions
Use Communication Techniques that Work!
- 2 hr2 hours
- Onsite or Virtual
Motivational Interviewing continues to set the standard for client engagement and retention using specific techniques to encourage partnership, acceptance, and evocation while moving them toward individual and program goals. One of the most effective MI tools is called OARS, which stands for open-ended questions, affirmations, reflections, and summarizations. When utilizing OARS, staff empower participants, demonstrate empathy, and assist them in weighing the pros and cons of their decision-making. This workshop will challenge the audience to “open” closed questions and consider the techniques that maximize active listening. Attendees will leave with tools that inspire participants to drive their change.